As a full service broker,
Link-Allen will provide the listed services free of charge. We take
pride as we excel in being fast, efficient and comprehensive customer
service broker as well as giving our customers full attention to detail.
Simplified Enrollment For All Plans
We take care of all your enrollment needs and give you
confirmation of effective dates once the application has gone through
underwriting. Should there be any issues in the application process, it
will be resolved by Link-Allen.
Benefit Review/Comparison
Request a Benefit Review and Link-Allen will provide it;
it does not have to be at the time of your Renewal. Hear of a Plan that
you wish to look at, call our Account Managers; they will provide you
with a Comparison of Plans.
Open Enrollment
Conducting “Open
Enrollment” meetings is something any good broker does. Effectively
communicating the plan benefits and details to employees is paramount in
employee satisfaction. Link-Allen can conduct these meetings on an
annual, semi-annual or quarterly basis, depending on the need of the
employer. We assist with everything from helping to fill out the
applications to one on one meeting with employees to address any benefit
issues/questions.
Reconciliation Of Premium Statements
We will make sure all charges, enrollment, terminations
or credits are correct. We will take care of any inaccuracies and get
the bill regenerated if need be.
Claims Handling And Problem Resolution
Just contact our Account Managers and we will take it
from there. We will keep you posted as things progress. Out Account
Managers will solve the problem or give you the solution/procedure for
correcting the issue.
Cobra/HIPAA
Giving clients information, documentation on COBRA and
HIPPA (as well as FMLA and other related laws or programs) is a part of
our standard service. COBRA and HIPAA are important issues and you can
rely on Link-Allen to give you the answers and the assistance to ensure
your group stays in compliance.
Cafeteria/Flex Spending Accounts
For Full Service Clients, Link-Allen uses AFLAC for the
maintenance and
administration of a
Cafeteria, Flex Spending and Section 125 Plans. Link-Allen has had a
longstanding relationship with AFLAC.
